The client is responsible for 50% of the service fee if the appointment is cancelled or rescheduled within 12 hours of the scheduled session time, and 100% of the service fee if the client is late, cancels, or reschedules last minute. We will charge the credit card on file if not given another form of payment.

For an office appointment, please arrive 5-10 minutes early to allow time for your massage consult and to get on the table.  Your massage starts at the scheduled appointment time.  If you are late, please understand that you will be cut down on time in order to keep a timely schedule for all subsequent clients.  If you are more that 15 minutes late, your appointment may be cancelled at the discretion of your therapist.

Intake Form Policy